Returns & Exchanges
Please review your oder carefully. Have questions or concerns? Feel free to contact us @ retail@shopcoastalfog.com
Returns that are postmarked back to us within 7 days are eligible for a refund. Returns postmarked back to us within 7-21 days are eligible for a store credit. Returns are not excepted for refund or store credit after 21 days.
Returned items must arrive at our shop in original condition to be eligible for refund. Items that arrive broken or damaged cannot be refunded. This includes items that are damaged in transit. It is the customer's responsibility to correctly package fragile or bulky items to ensure they arrive safely to our returns department.
Return items to this address: Coastal Fog @ 330 Evans Street Greenville, NC 27858, Returns must be accompanied with online order slip.
Shipping & Handling
We ship everything on a flat rate basis via Fed Ex Ground @ $7.00 per item and $2 per additional item.
You will receive an email confirmation when your order has shipped with a tracking number.
Please note that items ordered together may be shipped separately.
Occasionally some items may be backordered or out of stock. Should this be the case, You will be emailed in a timely fashion. We appreciate your understanding!
At this time, we do not ship internationally.